Frequently Asked Questions
Everything you need to know about your Apollo Sports gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on used athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached. For hygiene reasons, undergarments and mouthguards cannot be returned once opened.
Do you offer warranties on professional-grade gear?
Yes, all Apollo Sports equipment comes with a minimum 1-year manufacturer warranty covering defects in materials and workmanship. Specific high-performance items may carry extended coverage.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your gear's journey.
Do you offer team discounts for bulk orders?
We do! For school, club, or corporate team orders of 15 units or more, please contact our sales team directly to receive specialized bulk pricing and customization options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.